OUR STORES

VISIT OUR NEW
STORE IN NEW YORK

294 Bay Meadows Ave.
Bay Shore, NY 11706

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?
We guarantee that our product will look just like the picture on our website, but there may be slight variations in color or texture. If you have any concerns, please contact our customer service team.
Where can I view my sales receipt?
To view your sales receipt, check your confirmation email for a summary of your order. If you can't find it, check your spam folder. Contact customer support if you still can't locate it. You can also login to our website to view it in the "Orders' section in your "My account" page.
How can I return an item?
To return an item, check the store's return policy and timeframe for returns, gather necessary documents, and confirm return shipping fees. Contact customer service with questions. Repackage the item with accessories and manuals and use the provided label/shipping address to return. Retailer will process refund or exchange once item is received.
Will you restock items indicated as “out of stock?”
We restock items as quickly as possible, but restocking time may vary based on product availability, demand, and manufacturing time. Sign up for email notifications or contact customer support for updates on specific items.
Where can I ship my order?

During checkout, provide the address where you want the order shipped. We deliver worldwide, but restrictions may apply. Use an accurate, complete, and current address to avoid delays or failed delivery. Contact our support team if you have questions or concerns about shipping.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS